This site was an international collection of evidence that many JVC camcorders have design and manufacturing defects. Owners were then expected to pay for "repairs" which did not work. JVC was taken to court here in the USA because thosands felt chated. Originally I dealt Steven Berk, a class-action lawyer who seemed interested in helping. After more than 2 years, the lawsuit was settled, with inconclusive results. Read below for more information.

Sunday, August 29, 2004

Re: JVC camcorder tape jam and E04 error

Posted by Johann Sandra on July 04, 2003 at 19:33:15:

In Reply to: JVC camcorder tape jam and E04 error posted by kevin on April 01, 2001 at 10:22:55:

We're with all you guys. We have a GR-DVM50U and it's a piece of junk. We've had it in the shop three times already (had it three years), each time between $200 and $500. Now it's about to go in again. We could have bought a new one by now!

First, it started pixelizing bad, looking all broken up with digital jazz in with the photos.

Got that fixed, then the shutter for the stills stuck open and much of our video footage from Hawaii only showed the left half of the screen, while the right side was red or blue.

Then, it started pixelizing again.

Of course, we didn't use it that much the first year, but once we started using it and it started breaking, everything was out of warranty. I see why the only put six months labor and one year parts on it.

Now, we are starting to get the E04 message, and Sandra's college graduation has half of the ceremony with the right side of the screen being red.

Every time, we cannot get any kind of support from JVC, either on the web, or by phone. They don't stand behind their products at all (I see why now).

We will definitely not buy any other JVC products in the future. Too bad, because the layout of the camcorder is a really great idea. You can put it in your pocket and take it anywhere. Maybe someone else will take the design and add some quality and customer service.

If you guys have any tips for us, we're all ears.

JVC camcorder tape jam and E04 error

Posted by kevin on April 01, 2001 at 10:22:55:

my JVC DVX-70, is detorating days by days, E04 error show up almost every time I use the camcorder. I follow the instruction remove the batteray and changes tapes. Sometime work and sometime don't. It almost like taking chance, if it work I am lucky. Is anyone have similar problem with thier camcorder?? We may help each other..


Saturday, August 28, 2004

ukexpert discussion forums - JVC camcorder problems again

JVC camcorder problems again

My JVC camcorder has developed some dead pixels on the LCD display, it shows as a black line about 3 mm long when the back ground is light.

So it is back to JVC again, the last time was the DVI output failed which was fixed under guarantee and was with JVC for three weeks.


Re: JVC GR - DVL300

Re: JVC GR - DVL300
- 2nd Jun 2004 2:09 really helped to read these emails...I reset the battery in manual mode and taped a few times on inside with viewer open. It started working again. Isn't this an expensive camera to have this problem sooo fast...mine is only 2 months old :(

Re: JVC GR - DVL300

Re: JVC GR - DVL300
Jerry - 7th Jun 2004 19:02

I have the same problem too with my JVC camcorder! It comes on and off with the "E04 Unit in safeguard mode".

Re: JVC GR - DVL300

Re: JVC GR - DVL300
Tash - 5th Jun 2004 7:26

Far out!!! I have that problem too! It was working the other day fine, and i uploaded some things onto the computer and then today I went to see some stuff and camera has that stupid error message!!! I have to make a video for a major assessment tash for school and I cant even do it now!

Preloved | Jvc camcorder problem discussion uk

Posted by Pete - 20 Jan 01

Have JVC GR-AX35E camcorder with recurrent problem of vertical black lines appearing on the finished film.
These also appear in the view finder.

A sharp slap on the side of the camera will often clear the lines for a short period but they will always return. This is an intermittent problem, factors such as heat/cold, dark/light
or battery condition make no difference.

Trips to the local camera shops proved fruitless, bringing the usual- Dunowatsrongweit-cunfixitfur175pahnds-wanasellit? response.

Someone else must have experienced this problem at some time and knows the reason for the lines. Would welcome any input.
Thank you.

Friday, August 13, 2004

Yahoo! Groups : JVC_Pro Messages : Message 131 of 310

From: 'bangoe2002'
Date: Tue Feb 26, 2002 12:55 pm
Subject: error eo3,e06 safeguard mode on jcv gr-dvp3e
any1 no how to reset the cam it eats the dv tape cant load it!!!

Yahoo! Groups : JVC_Pro Messages : Message 215 of 310: "Date: Sun Mar 30, 2003 11:02 pm
Subject: Re: unit in safeguard mode

Just happened to do a websearch for 'E04 Error' for the JVC Camera.
I've sent my camera back 2 times already because of this error,
seems like its doing it once again! Seems to record fine one minute,
the next I get the error and shuts down basically.

I did the 'tap' of the head, it cleared it up..for now. I doubt if
this a permanant fix however. Im frustrated!

Thanks for this post though, Seems like others are having the same

Yahoo! Groups : JVC_Pro Messages : Message 187 of 310: "Date: Sun Dec 8, 2002 10:09 pm
Subject: unit in safeguard mode
hi, im having a problem with my JVC camcorder (model# GR-AXM230U).
whenever i try to turn the camera on with a tape in it, a message
comes up saying, 'E04 remove and reattach battery, unit in safeguard
mode.' i cant record or view anything. how can i fix this problem.


#9783 JVC GR-DVL520 MiniDV Digital Camcorder

You are bidding on a JVC GR-DVL520 MiniDV Digital Camcorder. This unit powers up, then displays error message E01 'Unit in Safeguard Mode, Remove and Reattach Battery'. The cassette basket is partially ejected and does not move. Sold as a repair item.

Re: JVC GR - DVL300

patrick - 2nd Aug 2004 7:11

yep, tapping it helped in my case as well! cheap repair for this crappy thing; mine is a DVL100 by the way.

Re: JVC service or questions

Jeremiah - 13th Aug 2004 7:17

I bought a JVC GR D30U digital video camera. In playback the sound cuts in and out. I have cleaned it repeatedly with no help. I would appreciate any help you could give me. Thank You.

Re: JVC service or questions

ed - 9th Aug 2004 18:34

I have a JVC GR-DVL520U with an EO1 error

Re: JVC service or questions

Martin Renaud - 8th Aug 2004 14:33

I have a JVC GR-DV500US Camcorder. Since a few days ago, it's only possible to record in blue and white. And the blue objects appear in yellow/orange in the viewfinder/LCD screen. My camcorder is no longer under warranty.
bigs Thks

LCD Module

Ric - 7th Aug 2004 9:19

A week ago, i sent an email regarding my JVC Video Camcorder Model GR-SXM330U (Ser. No. 076J0923). I was thinking i sent it to a different JVC department & i got a response from Mr. John Rasa. I'm also an electronic tech and the problem with my Unit is a dead LCD. The reason for this is because of a broken Flex cable. The Flex cable is totally cut off due to normal wear & tear (when you open and close the LCD display). I looked into you parts list and i found a part # for this unit's model. The part # is QLD0176-001 (LCD Module). I need to know if this Part # includes the Flex cable on the LCD assembly. I need to make sure of this before i put-in my order. According to your list, this cost about $181.00. Please respond. Thank you so much. Have a nice day.

Re: JVC service or questions

Dizni Pearson - 6th Aug 2004 19:18

what is the deal with the lens cap saying it's on when it's off, i paid alot of cash for this camrea and it's already broken

Re: JVC service or questions

Nick Lash - 6th Aug 2004 9:16

My Jvc gr-sxm330 keeps eating tapes in record mode and in play mode.. I have no idea why..any suggestions on why and a solution would be greatly appreciated.

Re: JVC service or questions

al lozano - 5th Aug 2004 21:01

i have a JVC GR-DVP3U .
all of a sudden, 2 things are occurring.
1 - the auto focus is not functioning properly. It will go in and out of focus for no apparent reason. the lens is clean and the battery is fully charged.
2 - the viewfinder is black. always. dead. this is the lcd viewfinder. camera is still functional thru the eyepiece.
any comments?

Re: JVC service or questions

layne conn - 4th Aug 2004 23:40

By the way,just want u to know, that when i bought it and it was in SafeGaurd mode, it also said 'Remove & Reattatch' Battery too. as i check on the Net, all these cameras say the same thing, ya Know??? But, It doesn't WorK!!

Re: JVC service or questions

Dwayne - 3rd Aug 2004 0:58

I have a JVC GR-SXM920U Camcorder. My camera will not work because it had an E04 Code (unit in safeguard mode). What can I do to fix the problem? Thanks.

Re: JVC service or questions

Josh Bennett - 3rd Aug 2004 4:17

I have the exact same problem with my GR-DVM75. It was working fine and then it won't respond to any power. Won't turn on. The power supply is producing power and the battery has juice. I've also tried two batteries that worked before. Any help would be greatly appreciated.

Re: JVC service or questions

Larry R. Davis - 2nd Aug 2004 22:58

have a model JVC GR-D70 movie camera which will not turn on. When the AC is plugged into the wall, no charge light. Won't power up. Battery appears to be good. What else could it be? Been used very little, and last time used it a while back, it worked, and now it is dead. Please advise.
Thanks, Larry Davis

Re: JVC service or questions

"@ Edgar Rodriguez - 26th Jul 2004 20:08

Hi, I have a GR-DVM90U Mini DV camcorder, but stop working on video mode, I can play the video but dont let me Record, also I can not enter to video Setup menu, the camera start beeps and beeps, and turn on and then off. How can I reset the camera or I need to send this one to repair? I was using Panasonic Tapes, but the last one is a TDK, and I can Play the Panasonic but not the TDK's. Any suggestions? thanks... "


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